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ERGO 4 Frequently Asked Questions
Updated on Friday, April 27, 2007
Running Ergo 4 in Windows VISTA
Posted April 27, 2007
I have just started doing some compatibility testing with
VISTA (Business Edition). Here are some ways to ensure compatibility
that I have discovered.
Mark All ERGO programs (EXE files) to Run As Administrator
As installed, Windows VISTA interrupts certain program
activities such as accessing the Internet for updates or writing certain
information to file. This can be resolved by marking each ERGO program
file (particularly Ergo4, Ergo4Net, Ergo4Update and Ergo4DSI) as follows:
To mark an application to always run elevated, sign on as an
Administrator and, for each application:
1. Right-click an application that is not likely to have been assigned an administrative token, such as a word processing application.
2. Click Properties, and then select the Compatibility tab.
3. Under Privilege Level, select Run this program as an administrator, and then click OK.
Consider Changing UAC Default Behavior
You may notice that each time you start Ergo, Windows asks for
your approval. You can prevent this type of behavior by changing what the
User Account Control (UAC) calls the elevation default behavior. Do this
as follows:
To change the elevation prompt behavior
1. Click Start, click Accessories, click Run, type
secpol.msc in the Open text box, and then click OK.
2. From the Local Security Settings console tree, click
Local Policies, and then Security Options.
3. Scroll down to and double-click User Account Control:
Behavior of the elevation prompt for administrators or User Account Control:
Behavior of the elevation prompt for standard users.
4. From the drop-down menu, select the following setting:
"no prompt".
5. Click OK.
6. Close the Local Security Settings window.
Other VISTA compatibility tips will be posted as discovered.
Error Running "File - New" on New Installation
Recently, several users have reported that the File-New command failed to
bring up the data wizard (ERGO4DSI.EXE) and caused an error something like as is
shown below.
The problem is only happening on new installations under XP, where the
installation program is not succeeding in "registering" ERGO4DSI.EXE
with the Windows Registry. When the "File-New" command is issued, it
fails. (ERGO4DSI.EXE is the data support wizard provided with Ergo.)
Here is a workaround that not only solves the problem. but eliminates it. Run
ERGO4DSI from the Windows Start Menu, Ergo group. Doing that once will also
"register" the program properly in the Windows Registry.
As of 2007, this problem should no longer be occurring, as we are using a new
installation program.
Just Got A New PC?
I just got a new PC. How do I set-up Ergo and keep my
old data files?
- Download the latest version of Ergo from this web site,
extract and install.
- Copy your old registration key from the CD into the Ergo
program folder.
- Run Program Update to get the latest files. Close
Ergo.
- Copy any data folders from your old machine to the new
one. You can open them in Ergo using File - Open.
- Copy any of the following files from the \User folder on
your old PC into the \User folder on the new PC: Profile (*.E60) or
Scan (*E.61) files. Old time server settings in the user_timesv.txt
file. Old location information in the userlocations.E21 file.
And any configured Recordings in the RECORDER.E81 file.
- Run Ergo, set up your receivers, enter your location, etc.
and you should have transferred all the relevant information.
Importing Data
Is there a manual for the Ergo 4 data features?
Yes, after a number of requests we have prepared a short
manual. Download.
Is there an easy way to copy and paste a large number of
records from a database that Ergo cannot access?
YES! One of our users discovered that the latest
version of SnagIt! can capture almost any database in electronically-scrollable
format. (Here is the SnagIt! web page.) This
product will enable you to capture a datase into a text file. You can then format
the text file into a dBase database in Excel, which Ergo can import. SnagIt! has the
ability to copy data to a text file as you scroll the source database on-screen.
For more information, see Application Note #1. Important
Notice: If the source database is proprietary, you must not use this
method to infringe on copyright. We are mentioning this method only to enable you to
get full value out of your personal copy of the data.)
I used Excel to create a dBase file, and when I imported it
into Ergo, the fractional parts of frequencies disappeared. What happened?
Before you save the Excel data into a dBase file, format
entire the Frequency column to show decimals, using the formatting commands in
Excel. If you do not do this, Excel seems to truncate the data to integers, for some
unknown reason. Formatting the Frequency column forces proper retention of the
fractional parts of frequencies in kHz.
Program Update
I tried running program update, but nothing happened. Yet, I am sure
there should be new files available.
We have had five reported issues with the update program
connecting properly, but failing to download new files and providing an
"Error E1 in RunUpdate". (This is a cryptic error that simply
means there was a failure during the FTP download but we do not know
why.) We have solved three of these reports, and in each case it was a
problem with the user's ISP. The ISP gave the user a new server URL for
connection, and the problem disappeared. The remaining two cases have
not yet raised the issue with the ISP and have not yet been resolved.
If you have this problem, try to see if you can manually
download the files from our FTP site from your Browser. The beta update
files are located at ftp://ftp.swldx.com/pub/ergo4updatebeta/
. If you cannot download these files using your browser (select,
right click and then Copy to a temporary folder on your PC) then the issue is not
with Ergo but with your ISP's provision of FTP services.
We have re-written the portion of the Update program that
downloads files, to enable multiple attempts to download files in the case of
an FTP problem. The program will now make five attempts before it raises
an error and gives up. If you are having FTP issues and want to download
this replacement ergo4update.exe manually, click here
or go to the Download page. Rename your
existing file old_ergo4update.exe, then extract the replacement from the zip
file and run it.
One way to try to force an update is to delete the two
registry entries which keep track of web updates. These are:
HKCU\Software\Creativexpress\Ergo4\Config\Last
Web Update
HKCU\Software\Creativexpress\Ergo4\Config\Last
Web Update Time
Installation / Removal
Any special considerations for installation or removal?
Installation is done through Installshield, which also
contains an Uninstall wizard, which will remove all files that were
installed. However, when you run the program update feature, new files
are installed outside of the Installshield process. All files are
installed in the folder name you select during installation. In
addition, a subfolder called "\User" is created and this is the
place for storing configuration files used by Ergo after the
installation. If you need to completely remove Ergo from your PC, run
the Uninstall, then delete the program folder. Also, all Ergo registry
settings are kep in HKEY_CURRENT_USER\Software\Creativexpress.
One of our users reported problems with the ATI AIW card there is software
called "Gemstar" software that provides a "TV
guide" for the TV tuner from ATI All In Wonder . It evidently uses BDE
for it's database, and BDE fails if you let the Ergo uninstaller remove the
BDE files, so just say no.
When uninstalling, you might choose not remove the Borland Database
Engine if you use other programs that rely on it.
Beta Users
What is the error log? What is the
activity log?
In the Properties Beta window, there is a
check box marked "Enable Activity Log. When checked, you can open and
close an Activity Log from the main program Help menu. The contents of the error log are
saved in the \User folder as ERROR_LOG.TXT. Each time a new error log opens, this text
file gets overwritten. You can email this Activity Log to us to help with debugging.
Just use the Send Activity Log item in the main program Help Menu, and the log
will be e-mailed to us automatically. This is
a standard way of generating diagnostic information from any Ergo feature. The error log
feature is available regardless of whether or not Beta mode is being used.
The new receiver driver does not appear in the
Configuration window when I try to set up a new receiver. What do I do?
Sometimes, new drivers do not get registered
properly with windows. Please report when this happens. Often, if you run the
program update again, the problem corrects itself. However, for those occasions
where a new driver needs to be registered manually, follow these steps. (1) Turn off
Ergo. (2) Open a DOS box to the folder where Ergo 4 is installed. (3) Type
TREGSVR ergo_xxx.dll and press enter. (4) Type TREGSVR ergo_xxx.tlb and press enter.
(Substitute the proper name of the new driver DLL and TLB files.) Then, start
Ergo 4 and the new receiver will be registered.
Where are the Ergo 4 Registry settings kept?
Ergo 4 registry settings are kept in HKEY_CURRENT_USER\Software\Creativexpress,
and this is where most settings are memorized between program uses. Other settings
are kept in (default folder) C:\Program Files\CreativeExpress\ERGO4\User in a file called
ergo4.cfg.
Any time you want to completely reset these settings: (1) Turn off Ergo 4; (2)
Delete the above registry key; (3) Delete the ergo4.cfg file; (4) Restart Ergo 4.
Do I need to reset any files when I download new beta
receiver drivers?
Sometimes. If the files need to be reset, the beta mailing
list announcement will normally say so. The easiest way to do these resets is in the
Properties Beta page, press the button called Reset. This will reset all receiver
configuration files (*.USR and *.CTR in the \User folder) which will be recreated the next
time that the receiver runs. Alternately, open the \User folder and just delete the
specific receiver USR and CTR files.
Error Messages
I am running Windows 95. The Help file does not work, and there is an
error message saying "You need a newer version of the file: Hhctrl.ocx".
Ergo uses HTML Help, with requires Internet Explorer 4.01 or
later. You can resolve this issue by updating your version of Internet
Explorer, or downloading HHUPD.EXE from Microsoft which will get HTML Help
working (Windows 95 only).
The Program Update log shows an "Error 32" and
some of the files did not get replaced with newer ones. What does this mean?
"Error 32" is Windows way of saying that
it could not delete a file because it was in use. This should not happen. Try running the
Program Update file directly, rather than running update from within Ergo.
"Specified Module Could Not Be Found"
message was provided by Windows when I tried to configure a receiver. What does this mean?
Each receiver driver is a DLL file which is registered with
Windows. This error message means that although a driver is registered with Windows, the
DLL file cannot be found, e.g., for some reason it got deleted from your PC. The simplest
way to deal with this is to run Program Update, which will replace and register any
missing files.
General
Whoops! Ergo just crashed while I was watching the spectrum display in the Audio
Window. Program just disappeared.
 | We still have to improve the error handling capabilities in the DSP module. Whenever
audio overloads, there is currently a risk of an abrupt program termination. Just reduce
the input level to the sound card, as this only happens on severe overloads. |
I have problems getting Ergo to work with my com port?
 | A few of (usually laptop) users have trouble getting Ergo to
work with a particular COM port. We have always managed to get these situations resolved
by playing with the Serial Port Driver Default Settings (you can access these through
System Settings). However, no pattern has emerged to say exactly what it is. Here is one
example of some debugging work: I then decided to
examine the port
settings more closely. Hidden on the "advanced" page of the port settings is a
checkbox labeled "Enable Auto RTS/CTS flow control". This is selected by
default, and clearing this box solved the problem. E4 now recognizes and initializes the
RX320. I did not think to check this earlier because the "Port Settings" tab has
a list box for the flow control (which was set to NONE). Obviously the setting on the
"advanced" page overrides this one. This is one to keep in mind for future
troubleshooting." |
Why cant I control my memories in the receiver? Will Ergo provide scanning
capability?
 | Memory management and scanning are the next two system-wide features to be added to
Ergo. The reason they were delayed, is that we want to design memory management and
scanning features that work with all receivers under a common architecture. Now that we
have the initial group of receivers up and running, we will circle back and get these
features built. |
I cant seem to get any audio into Ergo? What do I check?
 | If you have more than one sound card, make sure you know which one you are using for
your radio audio. Make sure you select the right sound card and input line in the
Properties Audio tab. Sometimes other programs "take over" sound cards
and prevent other programs from using them, so check and see if any other programs are
using the sound card. |
I can find the Properties window for the main program, but where do I find the
Properties window for a receiver? What kind of controls are in Receiver Properties?
 | The Receiver Properties are tucked away in the Step menu in each receiver control
window. Note, not all receivers have property settings, but most do. Receiver Properties
give you access to receiver controls not normally used in operation, such as setting timer
clocks where they are available. Also, other options such as whether you want the receiver
clock synchronized with the PC, or turn the receiver off on exit where these
features are available. |
The Azimuthal Equidistant Map is centered on Calgary. How do I get this map made for my
location?
 | Go to the Properties Start Up page and make sure your location Name,
Latitude and Longitude are entered correctly. Close Ergo. Open your USER folder and
delete the AZEQ.BMP file. Then, restart Ergo and open the Map window as an Azimuthal
Equidistant. A new Azimuthal Equidistant map will then be created for the current home
location. Calgary is the default home location, which should be changed the first
time you use the program. |
Some strange things have started happening. Can I do a fresh start without reinstalling
Ergo?
 | Reinstalling should rarely be required. Sometimes information stored between program
uses gets garbled. This information is stored in two places, and if you delete the
existing information, Ergo simply starts from scratch the next time it runs. The first
information storage is a file called ERGO4.CFG in the USER folder. The second information
storage is the Registry, the key called HKEY_CURRENT_USER\Software\Creativexpress. Just
run Regedit, select this key, and delete it. Both of these deletions should be made with
Ergo off. |
What is the USER folder?
 | When Ergo is installed, you select a folder where the program is to be stored. By
default, this is Program Files\Creativexpress\Ergo4. When Ergo creates any new files
itself, such as ergo4.cfg, it stores them in a \USER subfolder to keep them separate from
the installed program files. |
Are there any special things I need to know about using two receivers at once within
Ergo?
 | Give each a different COM port, and give each a different name when you set up the
receivers. Thats about it. |
How do I set the time difference to UTC?
 | Ergo relies on Windows and your PC Clock. Each Windows PC keeps track of local and UTC
times, as long as you have set up Windows properly to do so. |
How can I tell what version of Ergo I am running, and whether or not I have the latest
version?
 | Every EXE and DLL file is given a version number. All other
files are tracked by creation date. You can examine a programs version number in the
About box. To ensure that you have the latest files, run Program Update. To see a log of
the update activity, go to the Properties Updates tab within Ergo and press the
Details button. |
ERGO 3 Frequently Asked Questions
Updated on Friday, April 27, 2007
Main Program and General Questions
Q. Do your programs run under all versions of Windows, including XP?
A. Yes. We have tested ERGO on all platforms Windows 95,
98, ME, NT4 and 2000. We are now testing with Windows XP Professional - see our XP page for more information. You should make sure that you
download the latest ERGO.ZIP which contains the most current Borland Database Engine (BDE
Version 5.1.1) which is recommended for XP compatability. This update was posted
January 22, 2002. (This will require a reinstallation of Ergo.)
Q. DURING INSTALLATION, I GET A MESSAGE "_DELIS Caused a General Protection
Fault". WHAT IS HAPPENING?
A. There appears to be a bug in how InstallShield (the installer program used by
ERGO) works with Windows 98 Second Edition. This failure relates to a module called
"_DELIS" in the program "_ISDEL" which InstallShield uses to erase
temporary files during the installation process. This failure only seems to happen
when installing under Windows 98 Second Edition, and the failure does not appear to harm
normal installation, other than sometimes leaving some temporary files to clean up.
Microsoft has an item in its Knowledge Base on this failure, and suggests the workaround
is to turn-off virus checking before doing the installation. However, this does not
solve the problem on our Win98SE system, and there are numerous postings on the internet
suggesting that the problem is with Win98SE rather than any virus checking software.
Q. HOW DO I ... ?
A. Please note that the online help has a "How To" section
which answers common questions such as how to enter frequencies, how to enter stations in
the database, etc.
Q. HOW DO I INSTALL THE ILGRADIO DATABASE IN ERGO DSI?
- Download the ILGRadio database {you have probably done so already,
ilgsimpo.dbf works well, or ilgdata.dbf} and unzip the dbf file to a temporary directory.
- Start DSI. In the main menu, select "Initialize Data - ILG
Shortwave/AM". This will bring up a dialog box.
- In the top edit box, use the browse button to open a File Select dialog
box and select the ilgsimpo.dbf file from ILG.
- In the lower edit box, choose or create an empty directory to hold your
working copy of the ILG database.
- Press the initialize button.
- Sit back and wait for about a minute, as DSI creates the working copy of
ILGRadio.
- When the Mode Table box appears, click OK. DSI has done the work of
associating the Mode labels in ILG to the generic modes used by ERGO for all receivers.
- On the main menu of DSI, select "File - Open - ILGSIMPO". You
will now see the ILGRadio database open in the program.
- If you select "View - Auto Open", DSI will reopen the last
available database automatically when you start the program.
Q. WHERE CAN I FIND LATITUDE AND LONGITUDES FOR TRANSMITTER SITES?
A. World Radio TV Handbook is good for the more popular SWBC broadcast
transmitter sites. Also, many good atlases have location information in the back. Two
great web sites for international locations are:
Q. HOW DOES ERGO's REAL-TIME PROPAGATION UPDATE WORK?
NOTE: The propagation update using the UPDATE1.DLL has been
discontinued. This service is now provided through a companion program, ERGONet, as
described below.
A. As long as your computer has Intener access, ERGO and ERGO Lite will
download a comprehensive solar and geomagnetic information report, and update the Solar
Flux and K Index settings automatically. Access this feature through 'Help | Propagation'
in the main menu.
There are four sections in Propagation Update, as follows:
- WWV Propagation Report. This is the same information provided over WWV
each hour, i.e., Solar Flux, A-Index, K-Index and solar-terrestrial forecast. Increased
K-Index and/or A-Index over 25 signify disturbed conditions.
- Solar-Geophysical Activity Report. Comprehensive summary of current and
near-term solar and geophysical activity.
- Three Day Space Weather Predictions. Detailed K-Index predictions for
middle and high latitudes, including probabilities for geomagnetic storms (hour-by-hour)
and solar flares.
- 27 Day Space Weather Outlook. Table forecast of Flux, A and K Indices for
the next month. Solar Flux is updated based on the 90-day average in Part 2, and K Index
is updated based on the most recent Boulder K Index in Part 1. All information obtained
from Space Environment Center.
The information is obtained through a companion program, ERGONet. See here for details. If you live within range
of WWV or WWVH, the Solar Flux and K Index are available at 18 minutes past each hour on
WWV or 45 minutes past each hour on WWVH. Otherwise, the easiest way to get this
information is over the internet.
Q. CAN I USE ERGO WITH ANY RECEIVER?
A. ERGO can be used with no receiver attached - all of the database,
propagation, path evaluation, forecasting and map features work without a receiver.
However, only the AR7030, R8A/B, NRD535/NRD535D and HF-1000/8711A receivers have receiver
control modules.
Q. HOW DO I MANUALLY TUNE THE RECEIVER WHILE ERGO IS CONNECTED?
A. When ERGO is connected, most of the receiver controls are locked out on all
supported receivers except the AR7030 where the controls remain live except during memory
transfers. To manually tune the other receivers, click the "Locked" label on the
Blue Display Panel in the Receiver Control Window (or use the File | Lock/Unlock menu
item) to unlock the receiver controls. As you tune the receiver manually, key parameters
such as frequency will be updated in ERGO (except for AR7030).
Q. WHY AREN'T ALL OF MY RECEIVER CONTROLS AVAILABLE UNDER THE ERGO RECEIVER CONTROL?
A. ERGO supports all of the receiver control functions for which the
manufacturer provided access. Examples of key control functions NOT enabled digitally
among the supported receivers are:
 | Volume - only AR7030 has digital control of volume and tone |
 | Squelch, RF Gain - only AR7030 and HF-1000 provide digital control |
 | Passband - not supported on R8A/B as it is an analog control |
 | Power - only R8A/B and AR7030 allow remote turn-on/off |
 | Memory Scanning - NRD535 does not provide PC control of its built-in memory
scanning, and neither does AR7030 firmware A. |
Remember, the unsupported controls are available for user settings even when the
receiver is "Locked".
Q. EVERYTHING WAS WORKING FINE, BUT ALL OF A SUDDEN THE PROGRAM SEEMS TO BE BEHAVING
STRANGELY. WHAT CAN I DO?
A. On occasion, the Configuration Settings (saved in the *.CFG files) become
corrupted, causing spurious responses. In almost all cases during beta testing, strange
responses were corrected after replacing the CFG file. To replace a CFG file, just delete
it: ERGO and ERGO DSI create new configuration files automatically.
Q. WILL ERGO WORK ON A MACINTOSH COMPUTER?
A. Well, it was not designed to run on a Mac, but apparantly, it can be done,
and fairly easily. We received this information from a user in July 2001.
I am a Mac user and am running Ergo on PC emulation software.
Also I had not seen the Mac info in the FAQ section on your website when I first tried the
demo. Even if I had, I still would have had a problem getting things to work. My comment
about that now is that it is outdated, but the new information is better.
SoftWindows is no longer available having been discontinued at
the end of last year. However, Virtual PC is available and version 4.0 works fine with
Ergo on a Mac. The other thing is that Keyspan makes a USB to serial adapter which works
directly on a Mac (or PC) without having to do the custom modification discussed on your
website for the Mac Twin Serial Adapter (which uses Mac's rs422 wiring on Din connectors).
The Keyspan "High Speed Serial Adapter" (p/n:
USA-19W) is a USB to DB9 serial connector, wired in the most common rs232 fashion, so it
works with either Mac or PC (although Keyspan recommends that you use only the Mac driver
when running Virtual PC on a Mac, and not installing the Windows driver at all). With R8B,
you can then just use a straight through wired m/f DB9 rs232 cable.
The only problem I've noticed in using this setup is that ERGO
hangs up sometimes if the R8B is already turned on when Ergo is launched (if it's off,
Ergo turns it on automatically).
And, from another user, received in January 2002:
Good news! I replaced my KeySpan
USB-to-Mac serial adapter with
the new KeySpan High-Speed DB9 USB Serial Adapter, and now
Ergo4 successfully connects to the R8B under VirtualPC on the
Mac.
Although the KeySpan High-Speed Serial Adapter comes with drivers
for both the Mac and Windows, I found that it really isn't
necessary to load the Windows drivers; all that is required is
to tell VirtualPC to use the Keyspan adapter for COM1 (or
COM2), and set Ergo to use that port. Also, make sure that
in the VirtualPC COM port settings, "Non-modem device" is
checked.
This adapter also works fine with Ergo3. As a matter of fact,
since the adapter is totally standard RS232, I imagine it will
work with any of the receivers supported by Ergo.
This information replaced that
provided in January, 2001, which is now outdated, but retained below for background
information.
Hi, just thought you'd like to know
that I just got ERGO running
on my Mac PowerBook, and controlling my Drake R8B.
I normally use two laptops, one a Mac PowerBook, the other
a Dell Inspiron, but often I don't like to lug both back home.
So I decided to try to get ERGO running on the PowerBook.
Here's how it works:
First, I installed FWB's SoftWindows, which is a really good
PC emulator, whose speed is quite acceptable for processor-light
tasks. Out of one of the Mac's USB ports, I have a Keyspan
USB-to-serial adapter.
The trickiest part was building a custom cable, since the Mac's
RS-422 spec is different from RS-232C. I used the following
pin assignments (I won't go into a discussion of them here):
Mac DIN-8 RS-232C
========= =======
1 6
-----------------
2 8
-----------------
3 3
-----------------
4 and 8 5
-----------------
5 2
-----------------
6 and 7 none
-----------------
shield 9(GND)
-----------------
Following FWB's recommendation, instead of constructing a special
serial cable to go directly from the R8B to the Mac, I made up
an "adapter" cable, which plugs into the female end of a standard
PC RS232C serial cable. I purchased from MacWarehouse a Male-to-Female DIN8 serial
EXTENSION cable (don't just get a modem cable, since some of the wires are missing). I
chopped off the female end of this cable, and replaced it with a male DB9, using the pin
assignments specified.
Anyway, hope that information helps if you want to try
ERGO on a Mac!
RECEIVER MODULE - AOR AR7030
Q. IF I MAKE MANUAL CHANGES ON THE AR7030 RECEIVER, THESE ARE NOT REFLECTED IN THE
ERGO FRONT PANEL. HOW DO I GET THOSE CHANGES MADE?
A. Press Control-U or File | Update on the Main Window menu. Unlike many other
receivers with RS232 interfaces, the AR7030 does not send messages when its controls are
changed. Rather, a program has to poll the receiver to get changes.
RECEIVER MODULE - DRAKE R8A R8B
Q. I NOTICE A SLIGHT DELAY BETWEEN WHEN I ISSUE A COMMAND IN THE RECEIVER CONTROL
WINDOW, AND WHEN THE DRAKE RECEIVER REACTS. CAN I GET RID OF THIS DELAY?
A. Different versions of the Drake receiver require different spacing or pacing
between the commands issues to the receiver. On the Receiver Control Window, Config |
Performance page, you will find a parameter called "Command Delay Setting". By
default, this is set at "2" and the range is "1" to "3". On
the R8B and some R8A's, you can reduce this delay setting to "1" and improve
speed/performance. On some R8A's, your receiver will miss some commands, and you may need
to increase the delay to "3". Experiment.
Q. MY R8A SEEMS TO BEHAVE ERRATICALLY, MISSING SOME COMMANDS FROM ERGO.
A. On occasion, the Configuration Settings (saved in the *.CFG files) become
corrupted, causing spurious responses. In almost all cases during beta testing, strange
responses were corrected after replacing the CFG file. To replace a CFG file, just delete
it: ERGO and ERGO DSI create new configuration files automatically.
RECEIVER MODULE - JRC NRD535 NRD535D
Q. HOW DO I CREATE VARIABLE FILTERS?
A. The NRD535D provides continuously variable bandwidths from 500-5500 kHz. When
you are in the WIDE or INTER filter position, you can continuously adjust the bandwidth.
In addition, on the Config | Filters page of the Receiver Control Window, you can create a
filter of any size within this range, and use it as a regular fixed filter. For example I
have a 4.0 kHz filter set up for regular listening.
DATA SUPPORT INTERFACE - ERGO DSI
Q. DSI STARTED CRASHING AFTER I INSTALLED OTHER SOFTWARE. WHY?
A. During late 2000, several users reported DSI started crashing. DSI
relies on the Borland Database Engine (BDE). In both cases, another program which
uses BDE (JVCOMM) had recently been installed. A conflict may be caused when other
programs use a newer version of BDE and do not do a full installation of that version.
JVCOMM modified their installation program to do a full BDE installation, and both
programs now work just fine together.
Q. I HAVE SOME DATABASES I HAVE CREATED IN DBASE? CAN I USE THEM WITH ERGO?
A. ERGO DSI (as of February 19th) contains a comprehensive custom database
capability. As long as you can structure a dBase or Paradox table to the following
requirements, you can get the full functionality of ERGO integrated with this database.
(The following information is taken from the DSI Help File. See the Custom Database
Addendum at the end of this FAQ.)
GENERAL TECHNICAL
Q. HOW DO I CONNECT THE RECEIVER TO MY COMPUTER?
 | NRD535 - Use a Null Modem cable, or regular serial M/F cable with a Null Modem
Adaptor. |
 | R8A/B - Use a normal serial M/F cable. Remember, the receiver end is 9 pin. |
 | HF-1000 - I needed to use a null modem cable, but one beta tester said he used a
normal serial cable with his set. |
 | AR7030 - No popular serial cables work with the AR7030 due to the use of a DIN
connector at the receiver end. The manufacturer sells a custom cable, part number 7030PC,
which can be ordered from AOR or their distributors. |
Q. HOW DO I MAKE MY OWN CABLE FOR THE AR7030?
It is fairly easy if you are used to soldering. The hardest part is that the
pins on the DIN connector are quite small. See page 11 of the AR7030 manual for connection
details.
Here is what you need. To connect to the receiver, you need a 5-Pin (240 degree)
DIN Plug. The 5-Pin DIN plug now available from Radio Shack (274-003) is NOT the right
one. The Radio Shack plug is a 180 degree plug, while the one you want is the 240 degree
plug, which is also referred to as 5-Pin "B". I have found this plug to be
available from a number of manufacturers at several industrial electronics suppliers.
Remember, you want the 5-Pin DIN B Plug which has the connectors spread out over 240
degrees of its surface, NOT 180 degrees.
To connect to the computer serial port, you need either a 9-pin or 25-pin D
connector (female) RS232. The Radio Shack catalog numbers are as follows:
 | 9 pin female 276-1428 (crimp) 276-1538 (solder) |
 | 25 pin female 276-1430 (crimp) 276-1548 (solder) |
To keep things simple, I suggest making a short (2 or 3 foot) cable with the
above connectors, then use a professionally-made shielded cable to complete the connection
to the receiver. You will need to brace the connectors in a vice or something to do the
soldering. I used originally used unshielded telephone hookup wire, but 3 conductor
shielded cable is better.
Here is another idea from Justin Rattner justin@co.intel.com... "Just a
note for your FAQ sheet: I built my own 9 foot cable by taking a stock 9-pin serial cable,
removing the male end, and replacing it with the 5-pin, 240 deg male DIN connector. Radio
Shack and the local Fry's only had the 180 deg model. Found the 240 version at a local
components distributor. At little sleuthing around, but now I have a slick, color-matched
cable between my Sony notebook and the AR7030+. Since the commercial cable is 9-conductor
shielded, I had to use the 'meter to figure out what color wire attached to which pin.
Again, a little work, but only one connector to solder instead of two. And, absolutely no
noise increase on the 7030 when attached to the notebook."
Q. HOW IMPORTANT ARE THE MINIMUM SYSTEM REQUIREMENTS?
A. ERGO 3 requires a Pentium to run properly, as well as Windows 95 or NT. It
has not been tested on a 486, but it should run on a fast 486. The program will work with
ordinary VGA (640 by 480) video, but you are quite limited in the amount of information
you can display at one time. In my view, a minimum reasonable system is a Pentium with
1024 by 768 video (this is the resolution ERGO was designed for), and 64Mb of RAM.
(With Windows 98SE performance is sluggish with less memory.)
Q. WHEN I RAN ERGO FOR THE FIRST TIME, MOST OF THE CONTROLS CAME UP GARBLED. THE
CONTROLS WERE VISIBLE, BUT THERE WAS TRASH, TOO.
A. You need to make sure that your version of COMCTL32.DLL (part of Windows) is
at least version 4.7 (Check this by right-clicking on the DLL and opening the Properties |
Version page). You can obtain an updated COMCTL32.DLL from Microsoft at no charge from
their web page. Make sure that you have a current COMCTL32.DLL in your \Windows\System
folder.
Q. WHEN I CONNECTED AN UNSHIELDED CABLE TO THE RADIO, THE NOISE LEVEL INCREASED
SUBSTANTIALLY. ANY REMEDIES?
A. Low-level RF interference can enter any receiver through (a) poor shielding
of the receiver, (b) poor bypassing of receiver input connectors, (c) poor bypassing of
the power supply. All of the supported receivers appear to be well shielded and bypassed
and, over the past year, I have not had any problems with interference from the computer.
I get a bit of hash on the active antenna, but the 100' dipole and vertical antennas are
clean. Here are some tips.
 | Always use shielded cables. |
 | Not all computers are created equal. Some are poorly shielded and emit
interference. Monitors and keyboards also emit interference; you can sometimes solve your
problem simply by replacing the keyboard. Look for a sticker which tells you the equipment
meets FCC Part 15 Class B standards; Class A devices are not meant for home use and can be
noisy. I also have found MPRII monitors to be quieter at radio frequencies. |
 | In general, if you have a reasonably well shielded PC and peripherals, and use
shielded cable (coax) to your antenna, you will NOT experience any significant
interference using computer control. I have used five different computers controlling four
different receivers (including the AR7030) and never had any problems that could not be
managed. |
If you DO have some interference, here are some suggestions:
 | Use an RF Suppressing Filtered AC Power Distribution Box for the computer and its
peripherals. These filters should bypass RF to ground. |
 | Use quality shielded cables for the serial, parallel, monitor, etc. Use a quality
shielded cable for connection between receiver and computer. |
 | Definitely use COAX for antenna connections in and around the shack. |
 | Make sure the receiver is grounded. |
 | Use ferrite cores (available from Radio Shack and elsewhere) on your cables to
attenuate stray RF from the PC or peripherals. |
 | Plug the computer/peripherals a into different AC circuit (different phase) than
is used for the receiver. |
There are many sources of RF Interference in the typical home other than PC's.
These include motors in treadmills, dimmer pots, halogen lights, MIDI keyboards, older
televisions, the neighbor's power tools - all of which cause me more problems than any
computer equipment. I find the JPS ANC-4 Noise Cancellation unit to be extremely effective
in eliminating these other sources of noise, when I have used it with an external antenna
near the noise source. I am told it also does a good job eliminating computer hash, but I
have never needed to use it for that purpose.
Q. SETTING THE TIME
A. ERGO assumes that your computer is set to your LOCAL time. It should read all
the time zone information it needs from your operating system, and then display both local
and Universal time. In the event that you want to override your system settings, or if for
some mysterious reason ERGO cannot properly read the system settings, provision is made
for entering time zone information manually on the Properties|Startup screen. Transition
between daylight and standard time is handled by the operating system. Use ERGO Net to make sure your PC clock is accurate.
ADDENDUM: ERGO DSI CUSTOM DATABASE FORMAT
ERGO DSI can initialize (import) any customized database which meets the
criteria described below. The database is opened in the read only mode. As with the other
databases supported ERGO DSI, a working copy of the database is created in a separate
directory.
Format
Any dBase (*.dbf) or Paradox (*db) table with a maximum of 20 fields, structured
as described below. The fields may be in any order. When the database is initialized, you
have the choice of marking each field as "Included" and/or "Visible".
The fields FREQ and STATION must always be included. Some fields can be included but not
displayed, such as LATITUDE and LONGITUDE.
Required Fields
The table must have the following two fields.
FREQ A numeric field containing a frequency in kilohertz. The display parameters
must be set in the table, such as 7:1 or 7:2. The FREQ field in each record must contain a
value, or the custom table will be rejected.
STATION A text field containing a station name of up to 36 alphanumeric [C36].
If the STATION field does not contain a record, it will become "NA", as each
record must have a value in the STATION field.
Restricted Field
UNIQUE The table must not have a field named UNIQUE. If it does contain such a
field, it will be ignored. (ERGO DSI uses a field named UNIQUE to assign a unique number
to each record in the database for indexing purposes.)
Reserved Fields The table may optionally have any of the following fields, which
will be used for control and/or filtering/sorting purposes. These fields should not be
used for any purpose other than described below.
COUNTRY [C24] The name of a country, which may be used for filtering and
sorting.
GROUP [C10] The name of a group of stations to which the record belongs, which
may be used for filtering and sorting.
LOCATION [C24] The name of the transmitter location, which may be used for
filtering and sorting.
LANGUAGE [C16] The language of transmission, which may be used for filtering and
sorting.
MODE [C10] The MODE field should contain user-defined text to describe receiver
modes, i.e., modulation. You will then assign one of the generic ERGO reception modes to
each of the text descriptors. The 11 generic ERGO reception modes are AM, AMS, AMSU, AMSL,
USB, LSB, ISB, CW, FAX, DATA, and FM. The custom table may contain up to 20 different text
descriptors.
REMARKS [C128] If a general REMARKS field is used, the contents will be
transferred into the DA3 Notes field when the record is exported.
AUTOGAIN [Integer] A number between -20 and +20 will be used for transmitting
antenna gain in propagation evaluation.
POWER [Integer] A number representing transmitting power, in watts. So, a 250 kW
transmitter is 250000 watts.
AZIMUTH [Integer] A direction from 0-360 describing the beam of the transmit
signal. (Not currently used by ERGO.)
TARGET [C24] Place names or descriptors for the broadcasts target
audience, which may be used for filtering and sorting.
START [C5] A text field describing the start time of a scheduled broadcast,
which may be used for filtering and sorting. The allowed formats for the START field
(which is a text field) is "HHMM", "HH.MM" or "HH.MM" where
HH is an hour from 00-23 and MM are minutes from 00-59.
END [C5] A text field describing the end time of a scheduled broadcast, which
may be used for filtering and sorting. The allowed formats for the END field (which is a
text field) is "HHMM", "HH.MM" or "HH.MM" where HH is an
hour from 00-23 and MM are minutes from 00-59.
LATITUDE [C7] A text field describing the latitude of a transmitting location,
which will be used for path and propagation evaluation by ERGO. The allowed formats for
LATITUDE are "DD MMA", "DD.MMA", "DD.MM" or "DDA",
where: DD are degrees from 0-90, MM are minutes from 0-60, A is either "N" or
"S" for north or south latitude, - is a negative sign for south latitude. A
"+" is not required for North latitude but may be used.
LONGITUDE [C7] A text field describing the longitude of a transmitting location,
which will be used for path and propagation evaluation by ERGO. The allowed formats for
LONGITUDE are "DDD MMA", "DDD.MMA", "DDD.MM" or
"DDDA", where: DDD are degrees from 0-90 (leading zeros not required), MM are
minutes from 0-60, A is either "W" or "E" for West or North longitude-
is a negative sign for West Longitude. A "+" is not required for West longitude
but may be used.
Other Fields
Any other numeric or text fields may be included, such that the total number of
fields in the database does not exceed 20. Any fields beyond 20 are ignored. Field Names
must be 20 characters or less.
Indexing
If a START field is present, the primary index will be
"FREQ;START;STATION;UNIQUE",otherwise the primary index will be
"FREQ;STATION;UNIQUE".
If both START and END fields are present, the time indexing features will be in
effect, i.e., currently active records will be shown in red.
{end of Addendum on Custom Database Format}
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